Responsive

Overview

Responsive (formerly RFPIO) is a strategic response management platform for RFPs, RFIs, DDQs, security questionnaires, trust-center requests, and other complex information requests. The company says it has nearly 2,000 customers, more than 500 employees, and more than 300,000 users.

The platform combines a governed content library with Response Projects, Requirements Analysis, LookUp, Trust Center, Request Projects, reporting, integrations, and AI agents. It is designed for cross-functional proposal, sales, security, and operations teams that need consistent approved answers and controlled collaboration at scale.

Key Features

• Response Projects — Imports and manages questionnaires and response documents with assignments, reviews, approvals, and reporting.
• Content Library — Centralizes reusable approved Q&A, documents, templates, metadata, and review workflows.
• Requirements Analysis — Summarizes large documents, extracts requirements, supports fit analysis, and creates response action plans.
• Responsive AI — Includes Answering, Analysis, File Mapping, and other agents, plus AI Draft, Ask, Quality Check, and TRACE Score.
• Agent Studio — No-code creation of governed agents connected to approved sources such as the Content Library, SharePoint, and Google Drive.
• Trust Center — Public or private trust profiles, NDA automation, licensed SIG/CAIQ templates, access controls, audit logs, and engagement analytics.
• LookUp — Gives users access to approved Responsive content within business applications such as Slack and Microsoft Teams.

Integrations

Current first-party pages and help documentation confirm Salesforce, HubSpot, Microsoft Dynamics 365, Zoho, SharePoint, Google Drive, Slack, Microsoft Teams, Highspot, Door, Seismic, Confluence, Whistic, Microsoft Office formats, ChatGPT, SAML SSO, Okta provisioning, and a documented API. Responsive states that its ecosystem includes 20+ native integrations and 75+ APIs.

Security & Compliance

Responsive publicly states compliance with SOC 2, GDPR, CCPA, and CSA STAR Level 1, and certification to ISO 27001, ISO 27701, and ISO 42001. Its current DPA specifies AES-256 encryption at rest and current TLS during transmission, and lists AWS hosting in the United States, Canada, United Kingdom, Australia, Singapore, or European Union by customer election. Package documentation additionally names SOC 2 Type 2, 256-bit encryption, and optional AWS GovCloud or dedicated deployment. SAML SSO, SCIM 2.0 provisioning, role-based controls, and Trust Center audit logs are documented.

Pricing

Responsive currently offers Emerging, Growth, and Enterprise editions, all through a custom sales quote. Pricing is composed of an annual platform fee, user licenses, and add-ons/services, while projects and responses are unlimited. Growth adds intake, LookUp/eSignature, advanced integrations and controls, premium deployment/support, and flexible hosting options. Enterprise adds customizable AI, enterprise controls, advanced reporting, and premium connectors. No public free tier or standard publicly advertised trial was confirmed; the current pricing page publishes Emerging from $10,000/year.

Best For

Responsive is best suited to mid-market and enterprise organizations with recurring RFP, proposal, security-questionnaire, DDQ, and buyer-information workflows that require governed knowledge reuse and cross-functional collaboration.

Considerations

There is no self-serve plan, and no standard publicly advertised trial was confirmed; Emerging has a published $10,000/year starting point. Current G2 feedback is strong overall, but recurring concerns include learning curve, navigation, content upkeep, search precision, occasional AI inaccuracy, formatting, and the cost of named seats for infrequent reviewers.